Privacy Policy

At Le Clos des Genêts, we place great importance on the protection of your personal data. This privacy policy explains how we collect, use, and protect your personal information.

We are committed to respecting the privacy of our users and treating their personal data with the utmost confidentiality.

We collect the following information:

• First and last name
• Email address
• Phone number
• Postal address
• Stay dates

This information is collected via our contact form and during your bookings.

Your personal data is used for:

• Processing your booking requests
• Contacting you regarding your stay
• Improving our services
• Sending you important information regarding your booking

Our newsletter keeps you informed about our news and special offers. Here is how we manage your data in this context:

• Only your email address is collected for sending the newsletter
• You can unsubscribe at any time via the unsubscribe link present in each email
• We use a secure email sending service to protect your data
• Your email will never be shared with third parties
• You can request the deletion of your email from our list at any time

The frequency of sending our newsletters is about 4 to 6 emails per year, mainly to inform you about our news and seasonal offers.

We implement appropriate security measures to protect your personal data against any unauthorized access, modification, disclosure, or destruction.

Your data is stored securely and is only accessible to authorized persons.

In accordance with the GDPR, you have the following rights:

• Right of access to your data
• Right to rectify your data
• Right to erasure of your data
• Right to restriction of processing
• Right to data portability
• Right to object to processing

To exercise these rights, you can contact us at contact@leclosdesgenets.fr

We retain your personal data for as long as necessary to achieve the purposes for which they were collected, including to comply with legal, accounting, or reporting obligations.

Booking data is retained for 5 years from the end of your stay.

This site uses only technical cookies strictly necessary for the functioning of the site (session, language, screen resolution). No tracking or advertising cookies are used. The collected data is anonymized and serves only to measure site traffic anonymously.

For any questions regarding our privacy policy or to exercise your rights, you can contact us:

• By email : contact@leclosdesgenets.fr
• By phone : +33 6 88 11 59 71 / +33 6 60 96 75 89
• By mail : 2 Impasse du Clos Badon, 21700 Agencourt, France